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January 3, 2023

The process of training employees in several skills and positions allowing them to work adequately in multiple areas of the organization. It promotes efficiency as no one person is responsible or knowledgeable of a task, meaning when a production error occurs, most or all employees are capable of handling the error without having to pause production. Also beneficial in strategic succession-planning, employees are set to learn new skills to fill roles in plant leadership or management as they become skilled in all areas of production.


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