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Corrective Action Preventative Action (CAPA)

January 3, 2023

The process of investigating, identifying and addressing issues or problems where corrective action is taken to eliminate the root cause of the issues. This method looks at the manufacturing process, customer complaints and internal audits to identify where undesirable outcomes occur and seeks to prevent them from happening in the future. In manufacturing, CAPA is used to improve operations and the plant’s end products by eliminating all possibilities for error. CAPA may also be required in certain industries where quality assurance is crucial in the final product including: pharmaceuticals and medical device manufacturing.

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