Lean Healthcare: From the shop floor to the emergency room

Two weeks ago I had the privilege of speaking on a panel at a hospital’s continuing education session for physicians. While normally the event tackles clinical subjects, this one was a bit of a departure. I was invited to speak about artificial intelligence and how it...

Augmented Leadership: Managing with Data

By Martin Cloake Many of the best leaders I know, even the ones in AI technology, make decisions based on gut feel. That intuition is based on a mix of past experiences, biases, and raw confidence, but it often, and sometimes surprisingly, serves them well.  They...

Three Lies and a Truth: Things We Tell Ourselves About AI  

By Martin Cloake In my line of work, I talk to a lot of manufacturers. While I have a background in manufacturing, I still learn from each site I visit. Every company is different, but there are some common misconceptions and questions about artificial intelligence...

Data is Useless (Without this One Important Thing)

They say that only 1% of the world’s data is being used. When I entered the world of manufacturing, I was obsessed with that 1% of data. Convinced of its value, I manually searched the data for meaning and insights to improve the process and make things work better on...
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